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CORONAVIRUS TRAVEL UPDATE FOR AFRICA

Last Update: March 26, 2020 9:00 AM

At African Travel, Inc. our commitment has always been to make your dream of Africa a reality.  That also means being able to safely connect you to the experiences we can deliver to show you Africa like no one else.  We appreciate your loyalty and never take it for granted.

With the ongoing changes in travel due to COVID-19 (coronavirus) and the rapidness at which things are changing around us, we are continually adapting our operations to serve the needs of our customers and the travel advisor community. Countries in Africa have started restricting foreign visitors. We are monitoring the guidance of the Centers for Disease Control and Prevention, the World Health Organization and state departments to ensure the safety of our guests.

These are the latest travel alerts and restrictions in Africa where we operate:

  • Botswana:  Temporary ban on visas for nationals from affected countries affected. Some land border restrictions.
  • Egypt:  All air traffic suspended from March 19-31, 2020.
  • Kenya:  On March 15, the Kenyan government announced the suspension of all travelers from countries that have reported Covid-19 cases. Only Kenyan citizens will be allowed into the country “with self-quarantine or government-designated facility.” The measure is in place for 30 days. “All who arrived within the last 14 days must self-quarantine,” officials added.  All international flights in and out of Kenya suspended effective midnight on Wednesday, March 25th.
  • Namibia:  Flights suspended with affected countries until 16 April
  • Mauritius and Seychelles:  Some flights suspended.
  • Madagascar:  No commercial passenger flights with Europe for 30 days from 20 March. Self-quarantine for 14 days for travelers who have recently been in affected countries.
  • Rwanda:  On March 18, Rwanda President Paul Kagame announced that all commercial passenger flights, including the national carrier RwandAir, will be halted beginning at midnight on Friday, March 20 for 30 days.
  • South Africa:  In response to the ongoing COVID-19 global pandemic, President Ramaphosa announced a 21-day lockdown effective midnight on Thursday, March 26, 2020.  In addition, all travelers who have entered South Africa from high-risk countries since mid-February will be required to present themselves for testing. Any foreign traveler who has visited high-risk countries in the past 20 days will be denied a visa.  Effective March 20 through May 31, 2020, South African Airways (SAA) is suspending all international and some regional Africa flights.  This immediate action has become necessary due to additional restrictions that have recently been implemented to prevent the spread of COVID-19 Coronavirus throughout South Africa. For complete information and details around cancelations and rebooking, click here.
  • Tanzania:  Quarantine for 14 days for anyone coming from an affected country, at the traveler’s expense.
  • Zambia:  Quarantine for 14 days for anyone coming from an affected country.

Below are additional updates from air carriers who serve the continent:

  • After careful consideration and in consistent with South Africa’s countrywide 21-day lock-down to prevent the spread of COVID-19,  South African Airways and their business rescue practitioners have made the difficult decision to temporarily suspend all commercial operations at all offices throughout the world, effective Friday, March 27 through April 16, 2020.  This action is a result of previously announce suspension of flights in the domestic South Africa market until April 17 and the regional Africa and international markets through May 31, 2020. Click here for more details on their travel advisory.
  • Per the UAE government’s directive, Emirates will temporarily suspend all passenger services from 25 March 2020. Foreign airlines will no longer be allowed to land or transit through Dubai, Abu Dhabi or any other airport in the United Arab Emirates. Click here for more details.

For the most up to date information on countries of interest, please check this list from the State Department which contains the most current status of travel restrictions put into place.

CURRENT OPERATIONS

African Travel is in constant contact with our partners throughout Africa. For travelers, we are happy to say for the majority of bookings, you now have the option to postpone travel for up to 1 year from your travel date, without penalties* with details below.

For guests currently traveling within any of the destinations we visit, our staff in those countries, and in the U.S., are operational to assist them in their safari. 

FUTURE TRAVEL PLANS

For those who haven’t booked a trip yet to Africa but are considering travel in the next year, we remain flexible. We continue to evaluate possibilities and provide flexibility in changing plans with no African Travel change fees and can guide you to destinations that offer flexibility. Once booked, if restrictions are still in place or situations arise, African Travel will adapt programs to provide options to other destinations or within our TTC family of brands.

Our commitment is to consistently deliver outstanding service and value to each and every customer. You can travel with peace of mind, when you book with African Travel.

OPTIONS TO POSTPONE YOUR SAFARI FOR UP TO 1 YEAR - WITHOUT PENALTIES*

African Travel is in constant contact with our partners throughout Africa. For concerned travelers, you now have the option to postpone travel for up to 1 year from your travel date, without penalties*. There are some exceptions, so please call us at (800) 421-8907 or (818) 507-7893 or email to postpone your trip.

The health, safety and overall wellbeing of all of our travelers is a top priority for African Travel and we want everyone who books with us to enjoy their dream trip to Africa! If you have any questions at all, our Safari Specialists are here to answer your call. See below for some important details before you consider re-booking your vacation.

IMPORTANT NOTES*

  • Provided that you talk to us at least 7 days before your departure, almost all of our programs can be re-booked to a future date of the exact same safari (up to 1 year from your original travel date)
  • If deciding to re-book your safari, you have up to 60 days from the date that you notify us to rebook to confirm new plans
  • If the new date is priced higher than the currently booked departure, travelers are responsible to pay the difference in price
  • Postponed trips may incur change fees from airlines, and some of our partners in Africa
  • Flexible cancellation penalties apply to all bookings. You can view our booking terms and conditions here 
  • This offer is valid until further notice, and this policy may change at any time

Our five-star service doesn’t stop in these times. Now more than ever we are here to answer your questions about when and how to best fulfill your dream. For more than 40 years our safari specialists have seen many global events and are accustomed to handling any changes.  We continue to promise excellence and look after our guests through every step of the journey.  We are also led by our parent company, The Travel Corporation who has a century’s long commitment to serving customers while ensuring rock-solid financial independence that you can count on in a changing world.  

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