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Frequently asked questions

Whether its your first safari or your 16th (that is the number of destinations we visit!), we are here to find the right safari experience for you. Celebrating our 45th year of operation, we know Africa and are here to answer any questions.

 

ABOUT AFRICAN TRAVEL 

 

What type of programs do you offer? 

We create unforgettable bespoke safaris including Tailor-Made Safaris, Safari Vacation Packages that consist of set departures of small groups, and Custom Group Safaris perfect for friends, families, and like-minded travelers. We hand-craft every journey, focusing on well-paced, low density tourism. We offer multiple levels of luxury, and you can be assured only the best hotels and lodges are suggested.

 

What is the difference between you and other safari outfitters?

We are passionate and knowledgeable experts who have lived and traveled extensively throughout Africa. We have a total of 300+ years combined experience. With the largest tourism infrastructure in Southern Africa, we have earned an enviable position of influence and negotiating power. We use this influence to personalize a life-changing journey that offers great value while doing good for wildlife and local communities.

 

How do you accommodate single travelers?

Single travelers can pay a single supplement rate or choose a set departure tour where the single supplement rate has been waived. Some of our journeys offer discounted rates for solo travelers.

 

WHAT I NEED TO KNOW ABOUT SAFARIS

 

Do you have any safety tips for planning a safari?

You will want to work with a company like African Travel that has been doing this for a long time and confronted various situations. We have a team both here and in Africa to answer your questions and respond in real time in all phases of your trip.

Now more than ever it is also important to work with a partner with rock-solid financial independence that you can count on in a changing world. Our parent company is celebrating 100 years and we are also members of USTOA.

If you have concerns about traveling during Covid-19, you can view our Frequently Asked Questions for Travel During Covid.

 

What is the best time to visit Africa?

Africa is a year-round destination, and the best time depends on your travel preference.

While the dry season is one of the best times to get your fill of Mother Nature, that also differs by destination and depends on your interests.  Again, Africa is a year-round destination, so you can’t go wrong. For instance, the Green Season is a wonderful time of year that buzzes with new life and is a great time to avoid the crowds of high season while saving money.  Also, not all the animals are migratory so you will see wildlife and spend more time with your guide viewing them.

 

How physically demanding are programs?

Generally, the safari programs are not physically demanding. Walking safaris can require more levels of fitness, but usually they are not strenuous. Participation in these activities is at your discretion.

 

Is there a minimum age for children?

We cater to all families. It is best to talk to our safari specialist to advise the best destination based on age, family travel style and any other requirements. You can also view our guide to a meaningful family safari. 

 

What is the best time to visit Africa?

Africa is a year-round destination, and the best time depends on your travel preference.

While the dry season is one of the best times to get your fill of Mother Nature, that also differs by destination and depends on your interests.  Again, Africa is a year-round destination, so you can’t go wrong. For instance, the Green Season is a wonderful time of year that buzzes with new life and is a great time to avoid the crowds of high season while saving money.  Also, not all the animals are migratory so you will see wildlife and spend more time with your guide viewing them.

 

Do I need a visa?

Visa requirements vary by country. Use our entry requirement tool.

 

Is internet accessible throughout my journey?

City hotel and many lodges and camps have Wi-Fi, however some areas in the bush are more remote and have less access to the internet. Depending on your needs to connect or disconnect, we can tailor the right experience for you.

 

WHAT EXTRAS CAN I BOOK WITH YOU (FLIGHTS, TRAVEL INSURANCE, ETC)?

 

In addition to booking my tour, can I also book my air travel with you?

You certainly can. We have contacts and rates with many airlines and our team can assist with booking your flights. You can either request to add flights at the time of booking, or we can add flights at a later stage.

 

What travel protection do I need to purchase?

If you choose to purchase African Travel's own Travel Protection plan, you will have the flexibility to cancel your trip for ANY reason, up to 24 hours before departure. Depending on the plan you select, you will be eligible for either a Future Travel Certificate, or a mix of 60% cash back insurance benefit with a 10% Future Travel Certificate. Both plans include additional coverage for COVID-19. Contact your advisor or insurance provider or view our travel protection plans.

 

HOW WILL YOU TAKE CARE OF ME?

 

How will you take care of my health and wellbeing?

When you travel with us, you can rest assured your health and wellbeing are our top priority. African Travel is endorsed by the World Tourism & Travel Council (WTTC), each of our safaris is locally hosted by guides who will ensure that all protocols are adhered to, and who will provide support and guidance to our guests. You can also view our wellbeing protocols before and during travel.

 

If I book my trip and I then need to change my booking, will my money be safe?

Absolutely. You can choose new dates and/or a new destination prior to final payment without penalties. African Travel is a proud member of The Travel Corporation, which is a stable and solvent company. African Travel is also A member of USTOA (United States Tour Operator Association) and maintains a $1 Million Dollar bond for customer assistance.

 

HAVE QUESTIONS? CALL 1-800-421-8907

 

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