Welcome Home Survey

On behalf of the African Travel team, I would like to thank you for choosing us to craft your African educational journey. We hope you have enjoyed your trip and found it both meaningful and memorable.

We always appreciate receiving feedback from our advisor. Your comments and views allow us to achieve and maintain the high standard of service and accommodation that you expect your clients to receive while traveling through Africa.

Thank you for taking the time to complete the survey. We look forward to assisting you craft an African safari journey for your clients.

Sincerely,
Sherwin

First Name *

Last Name *

Please rate your overall experience with African Travel

Please rank your international air travel experience?

	Excellent	Very Good	Good	Average	Poor	Not Applicable
In-flight service	In-flight service - Excellent	In-flight service - Very Good	In-flight service - Good	In-flight service - Average	In-flight service - Poor	In-flight service - Not Applicable
Food & Beverage	Food & Beverage - Excellent	Food & Beverage - Very Good	Food & Beverage - Good	Food & Beverage - Average	Food & Beverage - Poor	Food & Beverage - Not Applicable
Seat Comfort	Seat Comfort - Excellent	Seat Comfort - Very Good	Seat Comfort - Good	Seat Comfort - Average	Seat Comfort - Poor	Seat Comfort - Not Applicable
Customer Service	Customer Service - Excellent	Customer Service - Very Good	Customer Service - Good	Customer Service - Average	Customer Service - Poor	Customer Service - Not Applicable
Check-in and boarding	Check-in and boarding - Excellent	Check-in and boarding - Very Good	Check-in and boarding - Good	Check-in and boarding - Average	Check-in and boarding - Poor	Check-in and boarding - Not Applicable
On-board experience	On-board experience - Excellent	On-board experience - Very Good	On-board experience - Good	On-board experience - Average	On-board experience - Poor	On-board experience - Not Applicable

Please rate your experience at the Four Points by Sheraton Arusha Hotel

	Excellent	Very Good	Good	Average	Poor
Check-In	Check-In - Excellent	Check-In - Very Good	Check-In - Good	Check-In - Average	Check-In - Poor
Accommodations	Accommodations - Excellent	Accommodations - Very Good	Accommodations - Good	Accommodations - Average	Accommodations - Poor
Public hotel facilities	Public hotel facilities - Excellent	Public hotel facilities - Very Good	Public hotel facilities - Good	Public hotel facilities - Average	Public hotel facilities - Poor
Hotel staff	Hotel staff - Excellent	Hotel staff - Very Good	Hotel staff - Good	Hotel staff - Average	Hotel staff - Poor
Meals	Meals - Excellent	Meals - Very Good	Meals - Good	Meals - Average	Meals - Poor
Check-out	Check-out - Excellent	Check-out - Very Good	Check-out - Good	Check-out - Average	Check-out - Poor

Would you recommend Four Points by Sheraton to your clients?

Yes

Please rate your experience at Escarpment Luxury Lodge?

	Excellent	Very Good	Good	Average	Poor
Check-In	Check-In - Excellent	Check-In - Very Good	Check-In - Good	Check-In - Average	Check-In - Poor
Accommodations	Accommodations - Excellent	Accommodations - Very Good	Accommodations - Good	Accommodations - Average	Accommodations - Poor
Public lodge facilities	Public lodge facilities - Excellent	Public lodge facilities - Very Good	Public lodge facilities - Good	Public lodge facilities - Average	Public lodge facilities - Poor
Lodge staff	Lodge staff - Excellent	Lodge staff - Very Good	Lodge staff - Good	Lodge staff - Average	Lodge staff - Poor
Safari Guides and Trackers	Safari Guides and Trackers - Excellent	Safari Guides and Trackers - Very Good	Safari Guides and Trackers - Good	Safari Guides and Trackers - Average	Safari Guides and Trackers - Poor
Meals	Meals - Excellent	Meals - Very Good	Meals - Good	Meals - Average	Meals - Poor
Check-out	Check-out - Excellent	Check-out - Very Good	Check-out - Good	Check-out - Average	Check-out - Poor

Would you recommend Escarpment Luxury Lodge to your clients?

Yes

Please rate your experience at TNS Kimarishe Serengeti Lodge

	Excellent	Very Good	Good	Average	Poor	Not Applicable
Check-In	Check-In - Excellent	Check-In - Very Good	Check-In - Good	Check-In - Average	Check-In - Poor	Check-In - Not Applicable
Accommodations	Accommodations - Excellent	Accommodations - Very Good	Accommodations - Good	Accommodations - Average	Accommodations - Poor	Accommodations - Not Applicable
Public lodge facilities	Public lodge facilities - Excellent	Public lodge facilities - Very Good	Public lodge facilities - Good	Public lodge facilities - Average	Public lodge facilities - Poor	Public lodge facilities - Not Applicable
Lodge staff	Lodge staff - Excellent	Lodge staff - Very Good	Lodge staff - Good	Lodge staff - Average	Lodge staff - Poor	Lodge staff - Not Applicable
Meals	Meals - Excellent	Meals - Very Good	Meals - Good	Meals - Average	Meals - Poor	Meals - Not Applicable
Check-out	Check-out - Excellent	Check-out - Very Good	Check-out - Good	Check-out - Average	Check-out - Poor	Check-out - Not Applicable

Would you recommend TNS Kimarishe Serengeti Lodge to your clients?

Yes

Please rate your experience at TNS Ngorongoro Rim Lodge

	Excellent	Very Good	Good	Average	Poor	Not Applicable
Check-In	Check-In - Excellent	Check-In - Very Good	Check-In - Good	Check-In - Average	Check-In - Poor	Check-In - Not Applicable
Accommodations	Accommodations - Excellent	Accommodations - Very Good	Accommodations - Good	Accommodations - Average	Accommodations - Poor	Accommodations - Not Applicable
Public lodge facilities	Public lodge facilities - Excellent	Public lodge facilities - Very Good	Public lodge facilities - Good	Public lodge facilities - Average	Public lodge facilities - Poor	Public lodge facilities - Not Applicable
Lodge staff	Lodge staff - Excellent	Lodge staff - Very Good	Lodge staff - Good	Lodge staff - Average	Lodge staff - Poor	Lodge staff - Not Applicable
Meals	Meals - Excellent	Meals - Very Good	Meals - Good	Meals - Average	Meals - Poor	Meals - Not Applicable
Check-out	Check-out - Excellent	Check-out - Very Good	Check-out - Good	Check-out - Average	Check-out - Poor	Check-out - Not Applicable

Would you recommend TNS Ngorongoro Rim Lodge to your clients?

Yes

Please rate your experience at Tarangire Sopa Lodge

	Excellent	Very Good	Good	Average	Poor	Not Applicable
Check-In	Check-In - Excellent	Check-In - Very Good	Check-In - Good	Check-In - Average	Check-In - Poor	Check-In - Not Applicable
Accommodations	Accommodations - Excellent	Accommodations - Very Good	Accommodations - Good	Accommodations - Average	Accommodations - Poor	Accommodations - Not Applicable
Public lodge facilities	Public lodge facilities - Excellent	Public lodge facilities - Very Good	Public lodge facilities - Good	Public lodge facilities - Average	Public lodge facilities - Poor	Public lodge facilities - Not Applicable
Lodge staff	Lodge staff - Excellent	Lodge staff - Very Good	Lodge staff - Good	Lodge staff - Average	Lodge staff - Poor	Lodge staff - Not Applicable
Meals	Meals - Excellent	Meals - Very Good	Meals - Good	Meals - Average	Meals - Poor	Meals - Not Applicable
Check-out	Check-out - Excellent	Check-out - Very Good	Check-out - Good	Check-out - Average	Check-out - Poor	Check-out - Not Applicable

Would you recommend Tarangire Sopa Lodge to your clients?

Yes

Please rate the following experiences

	Excellent	Very Good	Good	Average	Poor	Not Applicable
Lunch experience in Mto Wa Mbu and village tour	Lunch experience in Mto Wa Mbu and village tour - Excellent	Lunch experience in Mto Wa Mbu and village tour - Very Good	Lunch experience in Mto Wa Mbu and village tour - Good	Lunch experience in Mto Wa Mbu and village tour - Average	Lunch experience in Mto Wa Mbu and village tour - Poor	Lunch experience in Mto Wa Mbu and village tour - Not Applicable
Hot-air balloon experience	Hot-air balloon experience - Excellent	Hot-air balloon experience - Very Good	Hot-air balloon experience - Good	Hot-air balloon experience - Average	Hot-air balloon experience - Poor	Hot-air balloon experience - Not Applicable

What were the highlights of the trip?

Please rate the following services

	Excellent	Very Good	Good	Average	Poor	Not Applicable
Arusha transfers	Arusha transfers - Excellent	Arusha transfers - Very Good	Arusha transfers - Good	Arusha transfers - Average	Arusha transfers - Poor	Arusha transfers - Not Applicable
Safari vehicles	Safari vehicles - Excellent	Safari vehicles - Very Good	Safari vehicles - Good	Safari vehicles - Average	Safari vehicles - Poor	Safari vehicles - Not Applicable
Safari Guide	Safari Guide - Excellent	Safari Guide - Very Good	Safari Guide - Good	Safari Guide - Average	Safari Guide - Poor	Safari Guide - Not Applicable

Did the pre-departure documents you received and the pre-call prepare you well for your safari?

Yes

Please comment

Will this educational experience help you grow your African Travel sales?

Yes

What suggestions do you have for improvement?

Additional Comments

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Welcome Home Survey

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