Welcome Home Survey

On behalf of the African Travel team, I would like to thank you for choosing us to craft your African educational journey. We hope you have enjoyed your trip and found it both meaningful and memorable.

We always appreciate receiving feedback from our advisor. Your comments and views allow us to achieve and maintain the high standard of service and accommodation that you expect your clients to receive while traveling through Africa.

Thank you for taking the time to complete the survey. We look forward to assisting you craft an African safari journey for your clients.

Sincerely,
Sherwin

First Name *

Last Name *

Please rate your overall experience with African Travel

Please rate your experience at One&Only Hotel in Cape Town?

	Excellent	Very Good	Good	Average	Poor
Check-In	Check-In - Excellent	Check-In - Very Good	Check-In - Good	Check-In - Average	Check-In - Poor
Accommodations	Accommodations - Excellent	Accommodations - Very Good	Accommodations - Good	Accommodations - Average	Accommodations - Poor
Public hotel facilities	Public hotel facilities - Excellent	Public hotel facilities - Very Good	Public hotel facilities - Good	Public hotel facilities - Average	Public hotel facilities - Poor
Hotel staff	Hotel staff - Excellent	Hotel staff - Very Good	Hotel staff - Good	Hotel staff - Average	Hotel staff - Poor
Meals	Meals - Excellent	Meals - Very Good	Meals - Good	Meals - Average	Meals - Poor
Check-out	Check-out - Excellent	Check-out - Very Good	Check-out - Good	Check-out - Average	Check-out - Poor

Please rate your experience at Victoria & Alfred Hotel in Cape Town?

	Excellent	Very Good	Good	Average	Poor
Check-In	Check-In - Excellent	Check-In - Very Good	Check-In - Good	Check-In - Average	Check-In - Poor
Accommodations	Accommodations - Excellent	Accommodations - Very Good	Accommodations - Good	Accommodations - Average	Accommodations - Poor
Public hotel facilities	Public hotel facilities - Excellent	Public hotel facilities - Very Good	Public hotel facilities - Good	Public hotel facilities - Average	Public hotel facilities - Poor
Hotel staff	Hotel staff - Excellent	Hotel staff - Very Good	Hotel staff - Good	Hotel staff - Average	Hotel staff - Poor
Meals	Meals - Excellent	Meals - Very Good	Meals - Good	Meals - Average	Meals - Poor
Check-out	Check-out - Excellent	Check-out - Very Good	Check-out - Good	Check-out - Average	Check-out - Poor

How would you rate the Cape Town excursions?

	Excellent	Very Good	Good	Average	Poor
Cape Peninsula tour	Cape Peninsula tour - Excellent	Cape Peninsula tour - Very Good	Cape Peninsula tour - Good	Cape Peninsula tour - Average	Cape Peninsula tour - Poor
Table Mountain tour	Table Mountain tour - Excellent	Table Mountain tour - Very Good	Table Mountain tour - Good	Table Mountain tour - Average	Table Mountain tour - Poor
Uthando visit & Cape Winelands tour	Uthando visit & Cape Winelands tour - Excellent	Uthando visit & Cape Winelands tour - Very Good	Uthando visit & Cape Winelands tour - Good	Uthando visit & Cape Winelands tour - Average	Uthando visit & Cape Winelands tour - Poor

Would you recommend these Cape Town excursions to your clients?

Yes

Please rate your experience at Lion Sands Tinga Lodge?

	Excellent	Very Good	Good	Average	Poor
Check-In	Check-In - Excellent	Check-In - Very Good	Check-In - Good	Check-In - Average	Check-In - Poor
Accommodations	Accommodations - Excellent	Accommodations - Very Good	Accommodations - Good	Accommodations - Average	Accommodations - Poor
Public lodge facilities	Public lodge facilities - Excellent	Public lodge facilities - Very Good	Public lodge facilities - Good	Public lodge facilities - Average	Public lodge facilities - Poor
Lodge staff	Lodge staff - Excellent	Lodge staff - Very Good	Lodge staff - Good	Lodge staff - Average	Lodge staff - Poor
Safari Guides and Trackers	Safari Guides and Trackers - Excellent	Safari Guides and Trackers - Very Good	Safari Guides and Trackers - Good	Safari Guides and Trackers - Average	Safari Guides and Trackers - Poor
Meals	Meals - Excellent	Meals - Very Good	Meals - Good	Meals - Average	Meals - Poor
Check-out	Check-out - Excellent	Check-out - Very Good	Check-out - Good	Check-out - Average	Check-out - Poor

Please rate your experience at Sabi Sabi Bush Lodge?

	Excellent	Very Good	Good	Average	Poor
Check-In	Check-In - Excellent	Check-In - Very Good	Check-In - Good	Check-In - Average	Check-In - Poor
Accommodations	Accommodations - Excellent	Accommodations - Very Good	Accommodations - Good	Accommodations - Average	Accommodations - Poor
Public lodge facilities	Public lodge facilities - Excellent	Public lodge facilities - Very Good	Public lodge facilities - Good	Public lodge facilities - Average	Public lodge facilities - Poor
Lodge staff	Lodge staff - Excellent	Lodge staff - Very Good	Lodge staff - Good	Lodge staff - Average	Lodge staff - Poor
Safari Guides and Trackers	Safari Guides and Trackers - Excellent	Safari Guides and Trackers - Very Good	Safari Guides and Trackers - Good	Safari Guides and Trackers - Average	Safari Guides and Trackers - Poor
Meals	Meals - Excellent	Meals - Very Good	Meals - Good	Meals - Average	Meals - Poor
Check-out	Check-out - Excellent	Check-out - Very Good	Check-out - Good	Check-out - Average	Check-out - Poor

Please rate your experience at Palm River Lodge?

	Excellent	Very Good	Good	Average	Poor	Not Applicable
Check-In	Check-In - Excellent	Check-In - Very Good	Check-In - Good	Check-In - Average	Check-In - Poor	Check-In - Not Applicable
Accommodations	Accommodations - Excellent	Accommodations - Very Good	Accommodations - Good	Accommodations - Average	Accommodations - Poor	Accommodations - Not Applicable
Public lodge facilities	Public lodge facilities - Excellent	Public lodge facilities - Very Good	Public lodge facilities - Good	Public lodge facilities - Average	Public lodge facilities - Poor	Public lodge facilities - Not Applicable
Lodge staff	Lodge staff - Excellent	Lodge staff - Very Good	Lodge staff - Good	Lodge staff - Average	Lodge staff - Poor	Lodge staff - Not Applicable
Meals	Meals - Excellent	Meals - Very Good	Meals - Good	Meals - Average	Meals - Poor	Meals - Not Applicable
Check-out	Check-out - Excellent	Check-out - Very Good	Check-out - Good	Check-out - Average	Check-out - Poor	Check-out - Not Applicable

How would you rate the Victoria Falls excursions?

	Excellent	Very Good	Good	Average	Poor	Not Applicable
Tour of the Falls	Tour of the Falls - Excellent	Tour of the Falls - Very Good	Tour of the Falls - Good	Tour of the Falls - Average	Tour of the Falls - Poor	Tour of the Falls - Not Applicable
Zambezi Explorer sunset cruise	Zambezi Explorer sunset cruise - Excellent	Zambezi Explorer sunset cruise - Very Good	Zambezi Explorer sunset cruise - Good	Zambezi Explorer sunset cruise - Average	Zambezi Explorer sunset cruise - Poor	Zambezi Explorer sunset cruise - Not Applicable
Lunch at The Lookout Café	Lunch at The Lookout Café - Excellent	Lunch at The Lookout Café - Very Good	Lunch at The Lookout Café - Good	Lunch at The Lookout Café - Average	Lunch at The Lookout Café - Poor	Lunch at The Lookout Café - Not Applicable
Dinner at Ilala Lodge	Dinner at Ilala Lodge - Excellent	Dinner at Ilala Lodge - Very Good	Dinner at Ilala Lodge - Good	Dinner at Ilala Lodge - Average	Dinner at Ilala Lodge - Poor	Dinner at Ilala Lodge - Not Applicable
Dinner at Palm River Lodge	Dinner at Palm River Lodge - Excellent	Dinner at Palm River Lodge - Very Good	Dinner at Palm River Lodge - Good	Dinner at Palm River Lodge - Average	Dinner at Palm River Lodge - Poor	Dinner at Palm River Lodge - Not Applicable

Would you recommend these Victoria Falls excursions to your clients?

Yes

Not Applicable

What were the highlights of the trip?

Please rate the following services

	Excellent	Very Good	Good	Average	Poor	Not Applicable
VIP Meet & Greet	VIP Meet & Greet - Excellent	VIP Meet & Greet - Very Good	VIP Meet & Greet - Good	VIP Meet & Greet - Average	VIP Meet & Greet - Poor	VIP Meet & Greet - Not Applicable
Cape Town transfers	Cape Town transfers - Excellent	Cape Town transfers - Very Good	Cape Town transfers - Good	Cape Town transfers - Average	Cape Town transfers - Poor	Cape Town transfers - Not Applicable
Victoria Falls transfers	Victoria Falls transfers - Excellent	Victoria Falls transfers - Very Good	Victoria Falls transfers - Good	Victoria Falls transfers - Average	Victoria Falls transfers - Poor	Victoria Falls transfers - Not Applicable
Touring vehicles	Touring vehicles - Excellent	Touring vehicles - Very Good	Touring vehicles - Good	Touring vehicles - Average	Touring vehicles - Poor	Touring vehicles - Not Applicable

Did the pre-departure documents you received and the pre-call prepare you well for your safari?

Yes

Please comment

Will this educational experience help you grow your African Travel sales?

Yes

What suggestions do you have for improvement?

Additional Comments

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Welcome Home Survey

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